Read It Later Support

Forgot Username and/or Password

• Nate

  Please follow these steps if you need help getting back into your account:
  
  ---
  
  If you use the Firefox extension and still have access to it, you can retrieve your username/password from Firefox by following these instructions:
  http://ideashower.com/support/read-it-later/what-is-my-read-it-later-username-and-password/
  
  ---
  
  If you forgot your password and have registered an email to your account:
  
  You can have your password sent to you here: http://readitlaterlist.com/forgot/
  
  ---
  
  If you forgot your password and do not have a an email registered to your account:
  
  If you use the iPhone or iPod app, you can verify your account with your device id. Please EMAIL your device id and username to RIL@ideashower.com To retrieve your device id, see this page for more instruction:
  http://www.ideashower.com/support/read-it-later/how-do-i-find-my-device-id/
  
  ----
  
  If you do not know your username or password and do not have an email account registered to your account:
  
  Unfortunately there may not be a way to retrieve it without risking the privacy of users. You can contact me at RIL@ideashower.com for additional information.

  Posted May 1 09 reply
• Nate

  NOTE:
  
  If you have gone through a password recovery, I would strongly urge you to assign an email to your account so you can recover your password easier in the future:
  
  You can do that here:
  http://readitlaterlist/pass

  Posted May 1 09 reply
  • Kathryn

    When I click the account; there is not a button for "edit my account" I'm trying to figure out if I had set a username and password.    Private comment hidden

    Posted Apr 9 10 Version: Home Premium Browser: Firefox 3.6 reply
• Clarissa Butelli

  I do have an email asigned to my account, but when following the http://readitlaterlist.com/forgot/ link, the only field there is to fill is the username. Typing the email address won't work there.
  
  What should I do to get the info through my email address?

  Posted Jun 18 09 Browser: Firefox 3.1 reply
  • Nate

    Hey Clarissa
    
    Shoot me an email at RIL@ideashower.com with the email address and I'll do the look for you.
    
    Thanks!

    Posted Jun 19 09 reply
• zhb68555

  ユーザー名とパスワードをわすれました。

  Posted Nov 2 09 Browser: Firefox 3.5 reply
  • Nate

    Try Google Translate to Japanese:
    
    http://bit.ly/3aItjS

    Posted Nov 3 09 reply
• softsys

  After clicking on the reset link mailed to me, I get sent to a browser window saying that my new password has been emailed to me. But I Never get the mail with the new password. What now?

  Posted Dec 30 09 Version: Any Browser: Firefox 3.5 reply
  • Nate

    Can you email me your username (or email)? Send it from the same email you expected the recovery email to go to and send it to RIL@ideashower.com

    Posted Dec 30 09 reply
    • softsys

      Did that a few days ago, with no response. Please use the info provided in the Private info section.    Private comment hidden

      Posted Jan 7 10 Browser: Firefox 3.5 reply
      • Nate

        I did reply to it I believe, maybe your email is blocking my emails. Do you have an alternate address? Can you email it to RIL@ideashower.com (to verify yourself)

        Posted Jan 7 10 reply
• karola riegler

  had never a password and now I need one, after changing the pc, the account requires one of me. also my iPhone app doesnt work anymore :(
  what to do? thx for help.    Private comment hidden

  Posted Jan 12 10 Version: 2.0.3 Browser: Firefox 3.5 reply
• ayman

  تىمتم

  Posted Feb 26 10 Browser: Firefox 3.5 reply
• hawzhin

  MNJHGUHJNJK    Private comment hidden

  Posted Mar 5 10 Version: 8 Browser: Opera reply
• j

  "If you forgot your password and do not have a an email registered to your account:
  
  If you use the iPhone or iPod app, you can verify your account with your device id. Please EMAIL your device id and username to RIL@ideashower.com To retrieve your device id, see this page for more instruction:
  http://www.ideashower.com/support/read-it-later/how-do-i-find-my-device-id/"
  
  
  Is there no other way of getting this to work? I don't feel comfortable emailing my device ID

  Posted Mar 22 10 reply
• David

  I know my password but forgot my account name and did not have a registered email. Any help?

  Posted May 7 10 Browser: Firefox 3.6 reply
• Jenan

  I'm a 100% sure that I assigned an e-mail to my account, because this is not the first time this happens to me. But whenever I enter my username, this is what it says: "There is no email registered to your account. Could not send your password. Get Help"
  And whenever I enter my e-mail, this is what it says: "The email you entered was not found. Could not send your password. Get Help"
  Help, please! D=

  Posted May 22 10 Version: Newest one - I update regularly Browser: Firefox 3.6 reply
  • Jenan

    Never mind, I found it =D

    Posted May 23 10 reply
• Vito Sgotto

  Hello,
  
  I forgot my password and clicked on the "Forgot my password" link. I received an email with a temp password. But when I try to login using the temp, it says "the username and/or password you entered is incorrect".
  
  Please help!
  
  Thanks!

  Posted May 28 10 reply
  • Vito Sgotto

    Nevermind.... I got it to work.

    Posted May 28 10 reply
• Indulekha

  I've forgotten my username, password and email. I'm sure I've assigned an email but every email I tried (I have a few and I'm not sure which one I used) it says that email does not exist and to "Get Help".
  
  I would love to have my old account back, with all the saved bookmarks. Is there any way you could help me?    Private comment hidden

  Posted Jul 11 10 Browser: Firefox 3.6 reply
  • Nate

    Hey Indulekha,
    
    Are you able to use any of the other methods listed above?
    
    If not, then unfortunately I have no way to verify that you are the owner of the account. And as much as I want to believe that you are the owner (you probably are), I cannot be 100% sure at this point. Given that, to turn over the keys to the account without any verification would severely affect user privacy. It puts me in a tough spot but when given a choice I have to side with privacy.
    
    If you have any other details that you believe would verify you as the owner without a doubt, you can send them and I can try it out. However, in most cases, the easiest thing to do at this point is create a new account.
    
    Once you've created a new account, the first thing I'd suggest is adding an email to your account at http://readitlaterlist.com/pass/

    Posted Jul 12 10 reply

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