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"Reading list empty" but it's really not.

First reported 694 days ago in Version 2.0.3 Version: 2.0.3 Browser: Firefox 3.6

Changed my pw and now when I login, it says my unread and read reading lists are empty; however, my complete list is still available, as usual, on the Firefox toolbar button. How do I correct this discrepancy?

Will the answer be emailed to me?

posted by Brian
  • Nate

    Hey Brian

    Can you send me your username in the private info box below?

    Also, open the RIL options and select the Account section. At the top it should say 'Logged in as USERNAME'. Does that match?

    Posted Mar 15 10 reply
  • Brian

    Thank you for your assistance.    Private comment hidden

    Posted Mar 15 10 reply
  • Brian

    Nate, last week I replied to your inquiry for my username. Did you get it? Do you need more info before solving my situation?

    Posted Mar 17 10 reply
  • Nate

    Hey Brian

    Sorry, missed this thread.

    If it's showing your old username as 'Logged in as', click the 'Logout' button and then relogin to your new username.

    It should then sync your list back into Firefox.

    Posted Mar 19 10 reply
  • Brian

    Nate, pls see my private info.    Private comment hidden

    Posted Mar 23 10 reply
  • Nate

    Can you open the Error Console in Firefox (it's under the tools menu). Select the Errors tab and clear it.

    Then try to sync. Do any errors appear in the console? If so, you can right click them to copy.

    Posted Mar 24 10 reply
  • Brian

    No errors were/are in the console. Only a bunch of warnings which I didn't clear.

    Posted Mar 24 10 reply
  • Nate

    Hey Brian, can you send me a screenshot of the account section in the options? You can send it to support@readitlaterlist.com

    Posted Mar 25 10 reply
Read It Later's support system has moved! The content on this page is likely out of date but has been kept public for archival purposes.

To get help, please access the new support system: http://support.readitlaterlist.com