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Sync counts wrong

First reported 517 days ago in Version Latest on all devices Version: Latest on all devices Browser: Firefox 3.6

I know this is an old topic, but I'm having a similar issue. I have the following unread counts:

- iPhone: 72
- iPad: 123
- Firefox: 124

I have not yet counted, but I think the iPad is displaying the correct count.

Any ideas what I can do?

posted by Nils Hörrmann
  • Nate

    Hey Nils

    When you remove items are you using Mark as Read or Delete?

    Posted Sep 7 10 reply
  • Nils Hörrmann

    I normally use "Mark as Read" but I used "Delete" lately for two mistakenly saved sites.

    Posted Sep 7 10 reply
  • Nils Hörrmann

    As background information: I haven't used the iPhone app a lot lately. I normally save articles using the Safari bookmarklet and read them later on my iPad. I just opened Firefox to check which count it shown by the add-on.

    I have constantly been updating all devices as soon as new version have been made available. I have been trying the "Save for later" Safari extension over the last days. I'm not sure if this is related as my iPad has been updating the unread count correctly all the time.

    Posted Sep 7 10 reply
  • Nate

    Can you send me some of the URLs that are on the iPad but not the iPhone?

    Thanks!

    Posted Sep 8 10 reply
  • Nils Hörrmann

    I found a simple solution: I just logged out on all devices and logged in again. It's now counting correctly again. (The iPad was correct all the time by the way.)

    Sorry, I could have thought of that as a solution earlier!

    Thanks for your help,
    Nils

    Posted Sep 9 10 reply
Read It Later's support system has moved! The content on this page is likely out of date but has been kept public for archival purposes.

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